Privacy Policy – Olivia & Mia Sydney

At Olivia & Mia Sydney, we are committed to protecting the personal data of our customers. This Privacy Policy explains how we collect, use, and safeguard your personal information.
By using our website or services, you agree to the terms described in this policy.

Collection of Personal Data

Olivia & Mia Sydney collects certain types of personal data to provide you with the best possible shopping experience. This data may include:

• Full name

• Email address: info@oliviamiasydney.com

• Payment and billing information

• Shipping address

• Order history and preferences

We only collect information necessary to process your orders and provide a personalized and secure shopping experience.

Use of Personal Data

Your personal data is used for the following purposes:

• Processing and shipping customer orders

• Managing payments and preventing fraudulent transactions

• Communicating with customers about their purchases, returns, or inquiries

• Improving our customer service and enhancing your shopping experience

• Sending updates about new collections, promotions, or events (only with your consent)

Sharing of Personal Data

Olivia & Mia Sydney does not sell, rent, or trade personal information with third parties.
We may share limited data only in the following circumstances:

• With trusted third-party service providers who handle payment processing and order fulfillment

• When required by law or to comply with legal obligations

• To protect the rights, property, or safety of Olivia & Mia Sydney, our customers, or the public

All third-party partners are required to keep your information secure and to use it only for the agreed purpose.

Data Security

We take your privacy seriously and use appropriate technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction.
Our security measures include:

• Encryption of all payment transactions

• Secure servers and data storage

• Limited access to personal data for employees or partners who need it to fulfill customer orders

Data Retention

Olivia & Mia Sydney retains personal data only for as long as necessary to fulfill the purposes for which it was collected — including accounting, legal, and reporting obligations.
When your information is no longer required, it is securely deleted or anonymized.

Customer Rights

Under applicable data protection laws, customers have the following rights regarding their personal data:

• Right of Access: You may request a copy of the personal data we hold about you.

• Right to Rectification: You may request corrections to inaccurate or incomplete information.

• Right to Erasure: You may request that we delete your personal data, subject to legal retention obligations.

• Right to Withdraw Consent: You may withdraw your consent for marketing communications or other data uses at any time.

To exercise any of these rights, please contact us at info@oliviamiasydney.com.

Cookies and Similar Technologies

Olivia & Mia Sydney uses cookies and similar technologies to improve your browsing experience and the functionality of our website.
Cookies help us remember your preferences, analyze site usage, and personalize content.

You can configure your browser settings to decline cookies, but doing so may affect the functionality of certain parts of our website.

Changes to the Privacy Policy

Olivia & Mia Sydney may update this Privacy Policy from time to time to reflect changes in our practices or for legal and regulatory reasons.
The latest version will always be available on this page, with the updated date clearly indicated.
We encourage customers to review this policy periodically to stay informed about how we protect their personal data.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact us at:

📧 Email: info@oliviamiasydney.com

Olivia & Mia Sydney is committed to safeguarding your privacy and ensuring that your personal data is handled responsibly, transparently, and securely.