Shipping Policy – Olivia & Mia Sydney

At Olivia & Mia Sydney, we are committed to providing our customers with fast, reliable, and hassle-free shipping. This shipping policy outlines our delivery times, shipping methods, and customer service standards to ensure an exceptional shopping experience every time you order from us.

Delivery Time

Olivia & Mia Sydney aims to ship all orders within 24–48 hours of order confirmation.
Once your order has been dispatched, delivery typically takes 5–14 business days, depending on your location.

Please note that delivery times may vary due to external factors such as weather conditions, holiday periods, customs procedures, or unexpected courier delays.

Free Shipping

We’re proud to offer free shipping on all orders within Australia — no minimum purchase required.
This is part of our commitment to keeping your shopping experience simple, enjoyable, and cost-effective.

Shipping Method

All orders placed with Olivia & Mia Sydney are shipped directly from our trusted suppliers.
This approach allows us to streamline the fulfillment process and ensure that your items arrive quickly, while maintaining strict quality control on every product we ship.

Order Processing

Once your order is placed, you’ll receive an order confirmation email.
Orders are typically processed and shipped within 24–48 hours (excluding weekends and public holidays).

After your order has been shipped, you will receive a shipping confirmation email containing your tracking number, so you can monitor your delivery every step of the way.

Order Tracking

Every shipment from Olivia & Mia Sydney includes tracking information.
Your tracking number will be emailed to you as soon as your order leaves our warehouse, allowing you to follow the delivery progress directly through the courier’s website.

Questions and Customer Service

If you have any questions about your order, delivery status, or our shipping policy, please contact our friendly customer service team at info@oliviamiasydney.com

Our dedicated team is here to help and will respond to your inquiry as quickly as possible.

Restrictions and Exceptions

While we always aim to deliver orders within the estimated timeframe, delays can occasionally occur due to circumstances beyond our control — such as customs inspections, extreme weather, or courier disruptions.
Olivia & Mia Sydney is not responsible for such delays, but we will always do our best to assist you in tracking and resolving any issues.

Summary

At Olivia & Mia Sydney, we’re dedicated to ensuring every order arrives safely, quickly, and with care.
Our free shipping policy and efficient order handling reflect our promise to deliver not only beautiful fashion pieces — but also a shopping experience that’s as seamless and enjoyable as possible.

For additional information or assistance, please reach out to us at info@oliviamiasydney.com.